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How-to: Pay your GOtv Subscription using MPESA, EazzyPay, PesaPal, Bank, etc…)

GOtv Payment Methods in Kenya

You can make a payment for your GOtv subscription at any Multichoice Africa branch near you. Alternatively you can make use of one of the below easy and convenient payment options that are available in your country.

M-PESA

This option is available for Safaricom subscribers.

    • Go to the MPESA menu,
    • Choose Pay Bill option,
    • Enter 423655 as the business number,
    • Enter the IUC number (On a red sticker at the bottom of the decoder),
    • Enter the relevant full subscription amount,
    • Enter your Safaricom PIN number and complete the transaction.
    • The customer will receive a confirmation SMS. Multichoice Kenya will update the payments done via Safaricom at least hourly.

Please ensure that your decoder is on before making payment.

MPESA (STK)

      1. Go to the Safaricom menu and select ‘M-PESA’
      2. Enter the GOtv Business number i.e. Paybill number: GOtv: 423655
      3. Enter the GOtv Basket ID (reference number) as displayed on Eazy Self Service
      4. Enter the amount you want to pay
      5. Confirm the details entered, Click ‘Ok’
      6. The following message will be displayed: Sending >>> Sent Wait for Mpesa to Reply, then Click ‘Ok”
      7. You will then receive a confirmation SMS of your payment.

Please ensure that your decoder is on before making payment.

Mpesa (Bonga PIN)

  1. Select the option: Mpesa (with Bonga PIN)
  2. Enter your mobile number
  3. Enter an amount greater than KSH10
  4. On the “LIPA NA MPESA” screen enter your mobile number in the following format i.e. 2547200000
  5. Tick the box to acknowledge ‘I agree with the terms and conditions’
  6. Click on ‘Lipa na Mpesa’
  7. To complete this transaction, enter your PIN on your handset. If you don’t have a PIN, press 0 and follow the instructions.
  8. Once your payment is successful you will be presented with the ‘RESULT: Successful’ and will be redirected back to Eazy Self ServiceNOTE: Don’t have a BongaPIN?
    1. Dial *126# and reply with 5 or dial *126*5#
    2. Select the “Change current PIN” option
    3. Enter current Bonga PIN
    4. Enter the last direct top-up amount
    5. Enter new PIN
    6. Confirm new PIN
    7. Click OK to confirm

How to Pay for GOTV using EazzyPay.

  1. Go to Equitel on your phone
  2. Select my Money option, then Select EazzyPay
  3. Select Paybill
  4. Select the account you wish to pay from
  5. Select Business, then Select More
  6. Select DSTV GOTV
  7. Enter your bill account number then Enter the Amount
  8. Confirm details; Enter your Equitel PIN and Send
  9. You will receive a confirmation via SMS

PesaPal

You are now able to pay for your GOtv subscription using PesaPal. Sign into your account and or click on “Pay”. You will be presented with a list of online payment methods. Select PesaPal and follow the instructions.

Credit Card

You are now able to pay for your GOtv subscription using Credit Card Payment Powered by Craft Silicon. Sign into your account and or click on “Pay”. You will be presented with a list of online payment methods. Select Credit Card Payment Powered by Craft Silicon and follow the instructions.

CraftSilcon

  1. Select the option: VISA/MasterCard (powered by CraftSilicon) and click on ‘Next’
  2. Enter the following details as displayed on your VISA/MasterCard credit card
    • Your name and surname
    • Card number
    • Expiry date (select the month and year)
    • Card Verification Number (CVC / CVV number as displayed at the back of your card)
    • Amount to pay
  3. Click on ‘Pay Online’
  4. Once your payment is successful you will be presented with the ‘RESULT: Successful’ and will be redirected back to Eazy Self Service

CraftSilcon

  1. Select the option: VISA/MasterCard (powered by CraftSilicon) and click on ‘Next’
  2. Enter the following details as displayed on your VISA/MasterCard credit card
    • Your name and surname
    • Card number
    • Expiry date (select the month and year)
    • Card Verification Number (CVC / CVV number as displayed at the back of your card)
    • Amount to pay
  3. Click on ‘Pay Online’
  4. Once your payment is successful you will be presented with the ‘RESULT: Successful’ and will be redirected back to Eazy Self Service

Equity Bank

You can now pay your GOtv bill by simply following the steps below:

A. How to pay using your Equitel line

  • 1.On the Equitel menu select My Money
  • 2.Select Eazzy Pay > Select Paybill
  • 3.Select the Account to pay from
  • 4.Select Business> Select More> Select GOtv
  • 5.Enter your Bill Account Number
  • 6.Enter Amount
  • 7.Press OK to confirm details of the transaction displayed on the screen
  • 8.Enter your PIN and send
  • 9.You will receive a confirmation SMS, upon completion of the transaction

B. How to pay using the Equity Bank’s Eazzy App

Press the plus (+) icon at the bottom of the screen

Select Eazzy Pay from the pop up menu displayed

Select Paybill

Enter Paybill number 6800009 or search contact by typing GOtv or on the search bar

Enter your GOtv bill number

Enter Amount

Click on the Pay option

You will receive a confirmation SMS, upon completion of the transaction

C. You can pay at any Equity Bank Branch near you over the counter.

This option is available to all. You will receive a copy of the payment slip. The payment done will be updated via Equity Bank at least hourly.

*D. You can also pay at any Equity Agent outlet

•Please ensure that your decoder is on before making payment.

KCB Bank

To Pay Via KCB Bank follow the instructions below.

1. When paying via KCB Mobi

  • *522# – USSD
  • Dial *522*#
  • Select “Bill Payments > Pay Bill”
  • Select “GOTV”
  • Enter Customer number in Bill Account No.
  • Enter Amount to pay and submit

2. When paying via KCB App

  • Select “Transact Icon > Pay Bill > Other Billers”
  • Select “GOTV”
  • Enter Customer number in Account No.
  • Enter Amount to pay and submit

3. You can also pay at any KCB Bank Agent.

Faulu Bank

To pay for your GOtv subscription log onto your mobile banking application and follow these easy steps:

  • Login onto Mobile banking
  • Select Pay Utilities
  • Select GOtv
  • Enter your IUC number
  • Enter the amount you want to pay
  • Select the linked bank account to service the payment
  • Enter the PIN number of the bank account selected
  • Click on Pay to process payment

I&M Bank

To pay for your GOtv subscription log onto your mobile banking application and follow these easy steps:

  • Login onto Mobile banking
  • Select Pay Utilities
  • Select GOtv
  • Enter your IUC number
  • Enter the amount you want to pay
  • Select the linked bank account to service the payment
  • Enter the PIN number of the bank account selected
  • Click on Pay to process payment

Jamii Bora Bank

To pay for your GOtv subscription log onto your mobile banking application and follow these easy steps:

  • Login onto Mobile banking
  • Select Pay Utilities
  • Select GOtv
  • Enter your IUC number
  • Enter the amount you want to pay
  • Select the linked bank account to service the payment
  • Enter the PIN number of the bank account selected
  • Click on Pay to process payment

Guaranty Trust Bank

To pay for your GOtv subscription log onto your mobile banking application and follow these easy steps:

  • Login onto Mobile banking
  • Select Pay Utilities
  • Select GOtv
  • Enter your IUC number
  • Enter the amount you want to pay
  • Select the linked bank account to service the payment
  • Enter the PIN number of the bank account selected
  • Click on Pay to process payment

NIC Bank

To pay for your GOtv subscription log onto your mobile banking application and follow these easy steps:

  • Login onto Mobile banking
  • Select Pay Utilities
  • Select GOtv
  • Enter your IUC number
  • Enter the amount you want to pay
  • Select the linked bank account to service the payment
  • Enter the PIN number of the bank account selected
  • Click on Pay to process payment

CBA

Using Short Code SMS:
1. Dial the CBA mobile banking short code *654#
2. Enter your pin on the screen prompt
3. Enter option 9 for bill payment
4. Enter option 1 for DSTV bill payment or 2 for GOTv bill payment
5. Select the account to pay from
6. Enter the DSTV or GOtv account number being serviced
7. Enter the amount you would wish to pay
8. Enter your PIN to confirm the transaction. You should get an SMS confirming success of your transactionUsing CBA Mobile App:
Step 1:Log in using phone number and PIN.
Step 2:On the menu, select “transact”
Step 3:Select “Pay Bills”
Step 4:Select account to debit
Step 5:Select DSTV or GOTV
Step 6:Enter utility account number & amount
Step 7:Enter the one-time-password sent to your phone to authorize

Rafiki Bank

To pay for your GOtv subscription log onto your mobile banking application and follow these easy steps:

  • Login onto Mobile banking
  • Select Pay Utilities
  • Select GOtv
  • Enter your IUC number
  • Enter the amount you want to pay
  • Select the linked bank account to service the payment
  • Enter the PIN number of the bank account selected
  • Click on Pay to process payment

Prime Bank

To pay for your GOtv subscription log onto your mobile banking application and follow these easy steps:

  • Login onto Mobile banking
  • Select Pay Utilities
  • Select GOtv
  • Enter your IUC number
  • Enter the amount you want to pay
  • Select the linked bank account to service the payment
  • Enter the PIN number of the bank account selected
  • Click on Pay to process payment

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