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Safaricom Jobs in Nairobi, Kenya

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IT Solutions Architect

We are pleased to announce the following vacancy in the IT Planning and Delivery Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Brief Description                   

Reporting to the Senior Manager, Architecture and Design the holder of the position will create technical solutions for business problems, utilizing available IT assets. The role holder will act as the technical subject matter expert on IT systems, providing and articulating forward-looking technical proposals for implementation either to cover existing functionality gaps or to generate new innovative commercial products and business services. He/She will also act as an Information Technology evangelist to business.

Responsibilities               

·         Translate documented business requirements into a technical solution design for implementation;

·         Collaboratively oversee the development of the solution as per agreed architecture;

·         Provide solution architecture input into all new system tenders;

·         Maintain up to date EA documentation;

·         Maintain updated IT service catalogue documentation;

·         Proactively communicate to business stakeholders on the available IT capabilities.

Requirements                                          

·         Degree in Science/computer science/Engineering/Business related.

·         Solution Architecture skills ( Advanced level);

·         5 years of software development experience in a busy IT development environment, 2 years of which must include experience in systems analysis and design;

·         Advanced skills in logical and physical data modeling, relational databases;

·         Experience in multiple programming languages and Web services;

·         Experience with both UNIX and Windows platforms are necessary;

·         Knowledge of networking-TCP/IP, DNS, load balancing;

·         Knowledge of security-encryption (SSL), certificates, firewalls, VPN, IPSec, etc;

·         Experience integrating products into legacy systems;

·         Communication and interpersonal skills;

·         Problem solving skills;

·         Decision making skills;

·         Desire to continually learn new skills

·         Experience in cloud and managed services will be an added advantage.

How to Apply                                               

If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on the recruitment portal and then Click on the apply button. Remember to attach your resume.

End Date: 19-Jan-2018

Territory Account Manager

We are pleased to announce the following vacancy in the SME  and Regional Operations within the Enterprise Business Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

The Territory Account Manager will drive sales within the set territory with an objective of driving business revenues and opportunities across the customer base to exceed DB through acquisition and retention as well as assuring retention of baseline under their management

Responsibilities       

·         To identify growth prospects and specific opportunities in the territory; device strategic plans for territory penetration and  tactical plan execution including pipelines;

·         To track territory performance management;

·         To identify growth opportunities, up-selling and cross–selling potential within the assigned territory;

·         To provide leadership for customers by understanding business objectives and recommend business solutions;

·         To develop and execute customer ring fencing strategies;

·         To develop strong relationships with customers  to maintain baseline growth, Churn Management, including following up on all existing contracts renewal;

·         To develop customer value propositions and presentations;

·         To gather and execute market intelligence;

·         To manage daily and weekly sales reporting for Regional Manger;

·         To drive Net Promoter Score by maintaining strong and deep relationships with accounts under direct management and keeping communication with the customer throughout the entire customer journey.

 Requirements                      

·         Degree in a Business related disciplines with an IT/Commercial bias;

·         Work experience of 3 years preferably managing SME Customers

·         IT knowledge/working experiences will be an added advantage;

·         Strong relationship building skills preferably from the SME Environment

·         Ability to deliver results ,meet and surpass targets with minimum supervision

·         Critical competencies for success

·         Demonstrate ability to implement processes and handle cross functional issues from end to end.

·         Demonstrate knowledge of Safaricom processes especially the change management process.

·         Demonstrate knowledge of the various technologies, UMTS, VAS and IT.

·         Demonstrate ability to handle governance issues, bring people to task.

·         Demonstrate ability to schedule activities, identify resource needs, dependencies and synergies.

How to Apply           

If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on the recruitment portal and then Click on the apply button. Remember to attach your resume.

Safaricom Driver

We are pleased to announce the following vacancy in the Nairobi West Regional Sales & Operations Department within the Regional Sales & Operations Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below;

Reporting to the Regional Coordinator, the individual will provide support to the team by offering driving services for the various functions and vehicle maintenance of all the vehicles in the department.

Responsibilities

·         Ensure all vehicle repairs are within budget by detecting carelessness and flagging any damages as a result of personal driver recklessness

·         Ensuring fuel consumption is within allocated funds and detect any abuse by reconciling mileage record and fuel consumption and report. Also ensure vehicles are being used for the purpose/jobs intended

·         Transferring staff from one point to another on official duties and carrying out Drive Tests when necessary

·         Ensure compliance of all road & safety traffic rules including monitoring of relevant motor vehicles-departmental and renewal dates.

·         Ensuring that the company vehicles assigned are in good condition, performing the normal routine vehicle check up every morning.

·         Responsible for dropping/picking the departmental vehicles to & from designated garages

Requirements

·         Valid and clean driving license record

·         O’ Level Education

·         Certificate in basic mechanics

·         At least 5 years working experience as a Senior driver, driving a senior management executive in a corporate company

·         A proactive team player

·         Good interpersonal and communication skills

 NOTES:
As part of our recruitment process, successful candidates will be expected to provide the documents below for verification;

·         Applicable to Kenyan citizen candidates only

·         Scanned copy of Certificate of Good Conduct from the Directorate of Criminal investigation (CID Kenya) (Less than 12 months old)

·         Scanned Copy of Certificate from a reputable Credit Reference Bureau (CRB)

·         Scanned copy of your University Certificate/s

·         Scanned copy of your National ID / Passport /Legal Form of Identification

How to Apply

If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on the recruitment portal and then Click on the apply button. Remember to attach your resume.

End Date 20-Jan-2018

Software Engineer

Safaricom Garage

We are pleased to announce the following vacancy in the Safaricom Garage within the Innovation Hub.  To intensify our efforts to transform lives, we have recently established Safaricom Garage, an innovation setup with the goal to create new solutions on top of the Safaricom platform.

At Safaricom Garage we are bringing together product managers, engineers and partners to develop scalable solutions that can transform lives in our region. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Reporting to the Head of Engineering we are looking for individuals with strong software engineering skills, are passionate about developing industrial strength software solutions and have a track record that proves their skills. We are not particular about the programming languages you have mastered, but interested in individuals, who understand programming and strive towards developing great products. We want to hire a team of software engineers, who take pride in what they build, who are self-motivated to constantly improve their skills and who will bring a new perspective towards developing outstanding products. In addition we expect our software engineering team to develop their own ideas and create viable solutions.

Responsibilities 

·         Develop software products;

·         Work in a larger engineering team tasked to develop new products for Safaricom;

·         Create new ideas and demonstrate them in code;

·         Work with product managers and external parties in a team;

·         Ensure delivery timelines.

Requirements                   

·         Proficient in various programming languages and frameworks, such as C, C++, Java, Ruby, Python and Django, Ruby on Rails, etc.

·         Android or iOS experience

·         Understanding of API design and core software design techniques

·         Technical understanding of both front-end and backend development

·         BS or MS in computer science, software engineering or equivalent practical experience

·         At least 2-3 years of coding experience in a non-university setting

·         Experience with mobile app development.

How to Apply                                   

If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on the recruitment portal and then Click on the apply button. Remember to attach your resume.

Closing Date: 28-Jun-2017

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